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Boston city government's website.
Mayor's 24 hour Hotline or (617) 635-4500
To report potholes, snow removal problems, street light repairs, utility problems, building code violations, tenant information.
Mayor's Office of Neighborhood Services or (617) 635-3485
Can answer your questions about Boston city government and help with problems.
Emergencies: 911
Emergencies (from a cellphone): (617) 343-4911
Non-emergencies: 311
District A1: (617) 343-4240
Stolen vehicles (to see if recovered): (617) 343-4535
Towed Vehicles (to find location of a towed vehicle): (617) 343-4629
Emergencies: 911
Non-emergencies: (617) 343-2880
All exterior work (including work at rooftops) that is, or will be, visible from any public way requires the review of the Bay Village Architectural Commission.
Street and sidewalk repairs, street cleaning, streetlights, snow removal, graffiti removal, trash collection and recycling
Graffiti removal: (617) 635-4500
Recycling bin (order for 1-6 units): (617) 635-4959
Rodent control: (617) 635-5352
The Environment Department Oversees: Air Pollution Control Commission, Boston Landmarks Commission, Historic District Commissions, Boston
Issues building permits. Enforces building, housing health, sanitation and safety regulations.
Code enforcement (trash violations): (617) 635-4896
Issues restaurant licenses and liquor licenses.
Boston Parks and Recreation or (617) 635-7275
Boston's Planning and Economic Development Agency
Regulates traffic and parking. Issues parking tickets and Bay Village resident stickers.
Resident parking permits: (617) 635-4682
Parking enforcement: (617) 635-3125